Guides for owners and committees
Most people become a strata or community title owner without ever being handed an explanation of what that means. You get a contract, a levy notice, and a set of obligations nobody walks you through, and then a decision to make about who manages the corporation, usually with no way to compare one manager against another.
These are the documents we give a corporation that asks. They are free, they need no email address, and they are yours to circulate to your committee or your neighbours. Our services, fees and guarantee come first and apply wherever we manage; the two ownership guides at the end go deeper into South Australian law.
Jurisdiction, clearly marked. Strata and community title are governed state by state, and South Australia’s two Acts, the Strata Titles Act 1988 and the Community Titles Act 1996, differ from the equivalents interstate in ways that change the answer, not just the wording. Each document below is badged: the ones marked South Australia are written to those two Acts and will mislead you in another state, while the rest describe us, our plans, our fees and our guarantee, and apply Australia-wide.
What we do and what it costs
How we manage, the two plans we offer, and every fee we charge. These apply wherever we manage, whichever state your corporation is in.
The fees, in full
Essentials
$195 per unit, per year, ex GST
Your group runs its own meetings and arranges its own maintenance; we handle the accounting, secretarial and insurance work behind it. A 34% discount on Full Service, and no meeting fees: you run your own meetings with an AGM kit from us.
Full Service
$295 per unit, per year, ex GST
We handle everything: accounting, secretarial, meetings, insurance and maintenance. Meeting fees are priced on application, depending on your needs.
- Additional services beyond your plan are quoted before we start, to suit what you need. There is no hourly rate.
- An overdue account notice is $20, and referral to debt recovery is $45. Both are billed to the owner who has not paid, not to the corporation.
- Producing and lodging the corporation’s tax return, if it needs one, is $295.
- There are no photocopying, postage or bank charges, no hidden commissions, no exit fees and no lock-in contract. No agreement runs longer than two years.
That is the whole schedule. The same numbers, printable and side by side, are in the comparison sheet below.
- What a manager actually doesApplies Australia-wideThe full list of what a manager is responsible for, service by service. Useful whether or not you are looking to change managers, because it is the checklist to hold your current one against.PDF · 8 pages · 1.5 MB
- Essentials: self-managing with supportApplies Australia-wideFor groups that run their own meetings and want administration, compliance and accounts handled behind them. What the corporation keeps doing itself, and what it hands over.PDF · 8 pages · 597 kB
- Essentials vs Full Service, with feesApplies Australia-wideA side-by-side comparison of both plans and what each costs, including the incidental charges. Published in full so a committee can compare us against a quote without asking for it.PDF · 2 pages · 152 kB
Who we are and what we stand behind
The commitments we put in writing, and the people who answer for them.
- Our Service GuaranteeApplies Australia-wideThe commitments we make in writing on response times, meeting minutes and reporting, and what happens if we miss them.PDF · 1 page · 976 kB
- The people behind the collectiveApplies Australia-wideWho runs Acacia Collective, and why a member-owned manager answers to a different set of people than a manager owned by outside shareholders.PDF · 2 pages · 471 kB
The deeper dive: owning in South Australia
What owning a strata or community titled property in South Australia actually means. These two are written to South Australia's Acts; if your building is in another state, they will mislead you.
- Owning a strata titled unitSouth AustraliaWhat you own, what the corporation owns, and who pays for what, from the walls of your unit to the roof above it. The starting point if your title says strata.PDF · 16 pages · 1.8 MB
- Owning a community titled lotSouth AustraliaThe same ground for community title, which is the more common form in South Australia and works differently in ways that matter: lot boundaries, common property, and lot subsidiaries like carports and courtyards.PDF · 20 pages · 5.1 MB
Or have the set posted to you
Printed and bound, free, and easier to hand around a committee than a folder of PDFs. We need an address to post it to. Nothing above on this page asks for anything, and that doesn't change.
Something here not answering your question? The Help Centre covers more ground, and you can talk to a person any time.